Outage in Pinecone

[GCP-Starter] Increase in write operations errors and an increase in freshness lag.

Minor
March 10, 2025 - Started 22 days ago
Official incident page

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Outage Details

We are investigating increased write operations (updates, deletes, and upserts) errors and freshness lag in our legacy free tier, GCP-Starter. In the meantime, all users can migrate to our Serverless offering: https://docs.pinecone.io/guides/indexes/convert-a-gcp-starter-index-to-serverless
Latest Updates ( sorted recent to last )
INVESTIGATING 22 days ago - at 03/10/2025 05:04PM

We are investigating increased write operations (updates, deletes, and upserts) errors and freshness lag in our legacy free tier, GCP-Starter.

In the meantime, all users can migrate to our Serverless offering:
https://docs.pinecone.io/guides/indexes/convert-a-gcp-starter-index-to-serverless

Latest Pinecone outages

[Serverless][AWS][us-east-1] Newly created indexes failing to initialize - 7 days ago
API requests to records (Pinecone Inference) endpoints failing with 404 error in GCP and Azure serverless environments - 22 days ago
[Serverless] [GCP] [us-central1] Increase in latency for all operations - about 1 month ago
Metrics in console not populating for serverless indexes - about 1 month ago
[Serverless] [AWS] [eu-west-1] Increased latency and 5xx errors on write path - about 2 months ago

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