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Outage in Pinecone

[Serverless][AWS][us-west-2] 5xx errors on the readpath

Resolved Major
September 17, 2026 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Pinecone's serverless environment on AWS us-west-2 experienced 5xx errors on the read path for approximately 11 hours. The issue was identified and mitigated, with recovery monitored before the incident was fully resolved.

We have identified the issue and we are in the process of mitigating.

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 09/17/2026 04:44PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/17/2026 06:29AM

We are recovering and are monitoring to ensure no further errors occur.

INVESTIGATING about 1 month ago - at 09/17/2026 05:37AM

We have identified the issue and we are in the process of mitigating.

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