Outage in PingPlotter

Unplannned issue with database connectivity

Resolved Minor
April 04, 2024 - Started over 1 year ago - Lasted about 3 hours

Incident Report

At 1757 mst, operations were notified of an issue connecting to a database connected to [pingplotter.cloud](http://pingplotter.cloud) and its login process. we are investigating and will provide updates as available.
Components affected
PingPlotter Web Interface API

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Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 04/03/2024 11:57PM

At 1757 mst, operations were notified of an issue connecting to a database connected to [pingplotter.cloud](http://pingplotter.cloud) and its login process. we are investigating and will provide updates as available.

IDENTIFIED over 1 year ago - at 04/04/2024 01:31AM

Database connectivity has improved and is now nearly fully functional. We continue to see improvements and will provide updates as available.

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