Outage in PingPlotter
Agent Installer Downloads Failing
Resolved Major
September 09, 2025 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 09/09/2025 05:30AM
We are currently investigating this incident.
IDENTIFIED
about 1 month ago - at 09/09/2025 04:39PM
One of our backend servers went through an unexpected migration late last night. Agent and NetCheck downloads are unavailable. Our support ticket system is also currently down. We're urgently working with our hosting provider to fix this.
Latest PingPlotter outages
Identity / Login isn't accessible at the moment (automated) - about 1 month ago
Identity / Login isn't accessible at the moment (automated) - about 1 month ago
Identity / Login isn't accessible at the moment (automated) - 6 months ago
We're experiencing some increased load that's slightly delaying inbound data from agents. - 6 months ago
Agent service connectivity issue - 7 months ago
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