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Outage in Pipefy

Customer Service Platform is Experiencing Difficulties

Resolved Major
January 05, 2026 - Started 28 days ago - Lasted 40 minutes
Official incident page

Incident Report

We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times. Pipefy remains fully operational, with no impact on its core functionalities.
Components affected
Pipefy Intercom Chats and Posts

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 01/05/2026 03:19PM

This incident has been resolved.

INVESTIGATING 28 days ago - at 01/05/2026 02:56PM

We are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 01/05/2026 02:55PM

We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times.

Pipefy remains fully operational, with no impact on its core functionalities.

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