Outage in Pipefy

Customer Service Platform is Experiencing Difficulties

Resolved Major
January 09, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times. Pipefy remains fully operational, with no impact on its core functionalities.
Components affected
Pipefy Intercom Chats and Posts

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/09/2026 08:52PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 01/09/2026 07:51PM

We are currently experiencing technical difficulties with our third party customer service platform, which may lead to delays in response times.

Pipefy remains fully operational, with no impact on its core functionalities.

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