Outage in Pirate Ship

UPS API Outage

Resolved Major

February 21, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

The UPS APIs we use to rate and buy labels are experiencing an outage right now. That means that purchasing UPS labels is currently unavailable. Scheduling pickups might intermittently work. We're working with our partners to help them fix this issue as quickly as possible, and will keep you updated.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/21/2025 10:08AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/21/2025 09:27AM

Rating and buying of UPS labels is working again. Please be advised that there might still be some intermittent issues while we continue to monitor the situation to make sure everything is working as expected.

INVESTIGATING about 1 year ago - at 02/21/2025 08:48AM

Latest Pirate Ship outages

Intercom Service Outage (Customer Support) - about 1 month ago

Pirate Ship Website is down - 3 months ago

UPS account creation issues - 3 months ago

Intermittent Availability Issues - 3 months ago

Emails Delayed - 6 months ago

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