Outage in Pitney Bowes
UPS Service Disruption Observed for v2/shipments/multipiece/rate.
Resolved MajorIncident Report
Summary AI Generated
UPS carrier experienced failures that disrupted Pitney Bowes' v2/shipments/multipiece/rate API service for 1.1 hours. The issue originated from UPS systems rather than Pitney Bowes infrastructure, affecting users' ability to get multipiece shipping rates. UPS resolved the underlying carrier-side errors and restored full functionality.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 05/07/2026 03:26PM
UPS have resolved the issue and all services are functional now.
INVESTIGATING
about 3 hours ago - at 05/07/2026 02:18PM
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of v2/shipments/multipiece/rate.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Latest Pitney Bowes outages
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UPS Service Disruption Observed for RateShipment. - about 24 hours ago
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