Outage in Pitney Bowes
Expedited Delivery Services - Incident - Initial Notification
Resolved MajorIncident Report
Summary AI Generated
Pitney Bowes experienced technical issues with their Expedited Delivery Services that prevented users from using the Create Shipment API, specifically affecting USPS carrier operations. The problem was caused by carrier-side errors from USPS rather than issues with Pitney Bowes' own systems. The incident was resolved after 55 minutes when USPS confirmed the issue was fixed and full functionality was restored.
We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using the Create Shipment API of the Expedited Delivery Services.
Failures are being observed for USPS carrier.
There is no ongoing issue with Pitney Bowes systems, though the current carrier-side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
We will send you an update as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/11/2026 09:01AM
USPS has confirmed that the issue has been resolved. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.
INVESTIGATING
6 days ago - at 06/11/2026 08:07AM
We are currently experiencing technical issues with our PB Expedited Delivery Services PRODUCTION environment that may prevent you from using the Create Shipment API of the Expedited Delivery Services.
Failures are being observed for USPS carrier.
There is no ongoing issue with Pitney Bowes systems, though the current carrier-side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with USPS and we will update as we make progress.
We will send you an update as quickly as possible.
Latest Pitney Bowes outages
USPS Service Disruption Observed for CreateShipment. - 6 days ago
USPS Service Disruption Observed for CreateShipment. - 6 days ago
USPS Service Disruption Observed for CreateShipment. - 7 days ago
UPS Service Disruption Observed for RateShipment. - 9 days ago
UPS Service Disruption Observed for RateShipment. - 10 days ago
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