Outage in Pitney Bowes
Service Disruption observed for Payment Services for USA region
Resolved MajorIncident Report
Summary AI Generated
Pitney Bowes experienced a 33-minute major disruption to Payment Services in the USA region on October 9, 2026, affecting PitneyShip and PitneyShip Pro users. The outage impacted Payment API functionality while the Outage Response Team investigated the root cause. All services were fully restored by 9:05 AM ET.
We are currently experiencing technical issues with our Payment services for USA region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Components affected
Pitney Bowes PitneyShip & PitneyShip Pro USATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/09/2026 01:05PM
The issue has been resolved, and all services are back to normal.
INVESTIGATING
11 days ago - at 10/09/2026 12:34PM
We are currently experiencing technical issues with our Payment services for USA region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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