Outage in Pixieset

Technical issues with Client Galleries and Dashboard

Resolved Major
August 18, 2025 - Started 7 days ago - Lasted 39 minutes
Official incident page

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Outage Details

The Pixieset main dashboard page is currently experiencing technical issues. In the meantime, you can still access your Gallery Dashboard at https://galleries.pixieset.com/collections. Some client facing galleries may also be impacted. Our engineering team has identified the issue and a fix is being implemented.
Components affected
Pixieset Client Gallery
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 08/18/2025 06:34PM

This incident has been resolved. We apologize for any inconvenience.

MONITORING 7 days ago - at 08/18/2025 06:27PM

A fix has been implemented and we are monitoring the results. You should now be able to access your Dashboard.

IDENTIFIED 7 days ago - at 08/18/2025 06:11PM

The Pixieset main dashboard page is currently experiencing technical issues. In the meantime, you can still access your Gallery Dashboard at https://galleries.pixieset.com/collections. Some client facing galleries may also be impacted. Our engineering team has identified the issue and a fix is being implemented.

source IsDown Possible Outage Indicated by User Reports Reports started 5 minutes before official outage was reported

Latest Pixieset outages

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Slow photo processing - about 2 months ago
Temporary delay in photo uploading - over 1 year ago
Technical issues with custom domains. - almost 2 years ago
Issues with collection and set creation - almost 2 years ago

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