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Outage in placements.io

AWS Outage affecting Placements.io

Resolved Major
October 20, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Upstream issues with AWS are affecting Placements.io operations. We are seeing intermittent issues, especially with write operations. AWS incident status is available here: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/20/2025 10:56PM

The incident is resolved in upstream service providers.

MONITORING 4 months ago - at 10/20/2025 09:57PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 10/20/2025 08:27PM

Our primary database is recovered and fully operational. Updates to the platform can resume. We continue to monitor all areas of the application and will give the all clear once we are confident the issue is permanently resolved - and once AWS has given the all clear.

IDENTIFIED 4 months ago - at 10/20/2025 08:14PM

AWS has deployed their fix and continues to see improvements. We are working with our infrastructure provider to get our primary database back to fully operational - it remains in readonly mode for now. There is a backlog of recoveries on ongoing, and it's unclear how long it will take to process ours.

AWS incident status is available here:
https://health.aws.amazon.com/health/status

IDENTIFIED 4 months ago - at 10/20/2025 06:52PM

Our database continues to be in a readonly state.

Amazon has deployed mitigations that are starting to improve connectivity issues. We continue to monitor on our side and will update when we see some improvements.

The root incident status is here:
https://health.aws.amazon.com/health/status

INVESTIGATING 4 months ago - at 10/20/2025 04:36PM

Upstream issues with AWS are affecting Placements.io operations. We are seeing intermittent issues, especially with write operations.

AWS incident status is available here:
https://health.aws.amazon.com/health/status

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