Outage in Plain
Increased error rate from Microsoft Teams
Resolved Minor
March 24, 2026 - Started about 1 month ago
- Lasted about 3 hours
Incident Report
We've noticed an increase in Microsoft Teams API error rates when handling inbound messages and attempting to enrich them with additional information.
This may result in inbound Teams messages not appearing in Plain. The messages, however, are not lost and will be replayed as soon as Teams error rate subsides.
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about 1 month ago - at 03/24/2026 05:22PM
We've noticed an increase in Microsoft Teams API error rates when handling inbound messages and attempting to enrich them with additional information.
This may result in inbound Teams messages not appearing in Plain. The messages, however, are not lost and will be replayed as soon as Teams error rate subsides.
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