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Outage in Plain

Email Delivery Delays

Resolved Minor
March 27, 2026 - Started 28 days ago - Lasted about 2 hours

Incident Report

We've identified an issue where a small number of emails sent from Plain may not have been delivered to recipients, despite showing as sent within Plain. The cause is on our email delivery provider's side, and they are currently investigating. Emails were processed correctly on our end. All affected messages are fully retained and can be resent once the issue is resolved. We're actively monitoring the situation and working with our provider on scope and resolution. We'll post an update once it's resolved.

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MONITORING 28 days ago - at 03/27/2026 09:24PM

We've identified an issue where a small number of emails sent from Plain may not have been delivered to recipients, despite showing as sent within Plain. The cause is on our email delivery provider's side, and they are currently investigating.

Emails were processed correctly on our end. All affected messages are fully retained and can be resent once the issue is resolved. We're actively monitoring the situation and working with our provider on scope and resolution. We'll post an update once it's resolved.

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