Outage in Plain
Sidekick-based Workflows Outage
Resolved Major
July 28, 2026 - Started 12 days ago
- Lasted about 1 hour
Incident Report
Workflows that include steps that interact with Sidekick are currently not running. We have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
MONITORING
12 days ago - at 07/28/2026 10:24AM
The fix has been deployed and we are monitoring the situation.
IDENTIFIED
12 days ago - at 07/28/2026 10:07AM
Sidekick conversations generally are unaffected, only workflow steps that run a Sidekick conversation in the background are impacted.
IDENTIFIED
12 days ago - at 07/28/2026 10:04AM
Workflows that include steps that interact with Sidekick are currently not running. We have identified the issue and are working on a fix.
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