Outage in Plane
Importer jobs are not consuming
Resolved Minor
April 18, 2025 - Started about 1 year ago
- Lasted about 1 hour
Incident Report
We're currently experiencing issues with our import system. Import tasks are being triggered successfully, but they are not being consumed by our processing queue, resulting in imports not being processed. Our engineering team has been alerted and is actively working to resolve this issue.
We apologize for any inconvenience this may cause and will provide updates as we make progress toward resolution.
If you have urgent import needs, please contact our support team at support@plane.so
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Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 04/18/2025 02:55PM
We've successfully deployed a fix for the import system issue. The patch addressing the consumer service problem has been implemented and all import tasks are now being processed properly. Our engineering team is actively monitoring the service to ensure stable operation.
IDENTIFIED
about 1 year ago - at 04/18/2025 02:21PM
We've identified the issue with our import system. The problem has been traced to our consumer service that processes import tasks. Our engineering team is currently implementing a fix and deploying the patch to restore normal import functionality.
INVESTIGATING
about 1 year ago - at 04/18/2025 02:00PM
We're currently experiencing issues with our import system. Import tasks are being triggered successfully, but they are not being consumed by our processing queue, resulting in imports not being processed. Our engineering team has been alerted and is actively working to resolve this issue.
We apologize for any inconvenience this may cause and will provide updates as we make progress toward resolution.
If you have urgent import needs, please contact our support team at support@plane.so
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