Outage in Planet DDS
Cloud 9 - Degraded Peformance
Resolved MinorIncident Report
We are currently investigating intermittent degradation of the Cloud 9 platform for a subset of our customers.
Components affected
Planet DDS Practice Management (cloud9ortho.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/26/2026 03:20PM
We have full system recovery, and we will continue to monitor.
MONITORING
14 days ago - at 05/26/2026 03:11PM
A fix has been implemented, and we are confirming recovery.
IDENTIFIED
14 days ago - at 05/26/2026 02:53PM
The issue has been identified, and the team is working on mitigation measures.
INVESTIGATING
15 days ago - at 05/26/2026 02:46PM
The team continues to investigate the intermittent degraded performance of a subset of the Cloud 9 customers.
INVESTIGATING
15 days ago - at 05/26/2026 02:16PM
We are currently investigating intermittent degradation of the Cloud 9 platform for a subset of our customers.
Latest Planet DDS outages
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