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Outage in Planet DDS

Denticon - Azure Data Share Processing Delay

Resolved Minor
May 27, 2026 - Started 14 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated data during this time. Our team is actively working to resolve the issue. We do not have an estimated time of resolution at this time and will provide updates as more information becomes available.
Components affected
Planet DDS Practice Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 05/28/2026 12:29PM

We have confirmed successful synchronization of data as well as internal data validation. Marking this issue as resolved and we will continue to monitor.

MONITORING 13 days ago - at 05/28/2026 11:43AM

The Synchronization of data has completed successfully. We are currently performing monitoring operations.

IDENTIFIED 13 days ago - at 05/28/2026 05:04AM

Synchronizing of the data is in progress. An update of completion is anticipated in the morning.

INVESTIGATING 14 days ago - at 05/27/2026 01:53PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 05/27/2026 01:39PM

We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated data during this time.

Our team is actively working to resolve the issue. We do not have an estimated time of resolution at this time and will provide updates as more information becomes available.

INVESTIGATING 14 days ago - at 05/27/2026 01:36PM

We are currently experiencing a delay in Data Share processing due to longer-than-expected execution times. Customers may not see updated data during this time.

Our team is actively working to resolve the issue. We do not have an estimated time of resolution at this time and will provide updates as more information becomes available.

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