Outage in Planet DDS
Denticon DPA is unavailable
Resolved MajorIncident Report
Summary AI Generated
**Incident Summary** Denticon Practice Analytics (DPA) was unavailable for approximately 48 minutes due to a configuration issue affecting the Practice Management component. The problem was identified and resolved through restoration work, returning DPA access to all users upon completion.
We are aware of an issue impacting users attempting to access Denticon Practice Analytics.
We are working to resolve this issue.
Components affected
Planet DDS Practice ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/25/2026 04:01PM
Restoration work has been completed. DPA is available to all users.
IDENTIFIED
11 days ago - at 09/25/2026 03:38PM
We have identified a configuration issue and are implementing a fix at present. We expect services to be restored shortly.
INVESTIGATING
11 days ago - at 09/25/2026 03:17PM
We are aware of an issue impacting users attempting to access Denticon Practice Analytics.
We are working to resolve this issue.
Latest Planet DDS outages
Denticon - Patient details slow to update on screen - 4 days ago
Cloud 9 - Connect Two Way Messaging unavailable. - 21 days ago
Denticon login issues. - 25 days ago
Cloud 9 performance issues - about 1 month ago
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