Outage in PlanetScale

SSO customers unexpectedly removed from their organizations

Resolved Minor
June 03, 2025 - Started 5 months ago - Lasted about 1 hour

Incident Report

We are actively investigating reports of customers being unexpectedly removed from their organizations. We understand the disruption this may cause and are working urgently to identify and resolve the issue.

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 06/03/2025 10:35PM

We have reverted the code change that caused users to be removed, and are currently re-syncing users back from their IdP to PlanetScale teams.

INVESTIGATING 5 months ago - at 06/03/2025 10:27PM

We are actively investigating reports of customers being unexpectedly removed from their organizations. We understand the disruption this may cause and are working urgently to identify and resolve the issue.

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