Outage in PlanetScale
SSO customers unexpectedly removed from their organizations
Resolved Minor
June 03, 2025 - Started 11 months ago
- Lasted about 1 hour
Incident Report
We are actively investigating reports of customers being unexpectedly removed from their organizations. We understand the disruption this may cause and are working urgently to identify and resolve the issue.
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Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 06/03/2025 10:35PM
We have reverted the code change that caused users to be removed, and are currently re-syncing users back from their IdP to PlanetScale teams.
INVESTIGATING
11 months ago - at 06/03/2025 10:27PM
We are actively investigating reports of customers being unexpectedly removed from their organizations. We understand the disruption this may cause and are working urgently to identify and resolve the issue.
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