Outage in PlanetScale
Elevated error rates with Dashboard and API due to AWS us-east-1 outage
Resolved Minor
October 20, 2025 - Started 15 days ago
- Lasted about 14 hours
Incident Report
We are investigating elevated error rates with Dashboard and API
Components affected
PlanetScale AWS - ap-southeast-1 (Singapore) PlanetScale Dashboard and API Requests PlanetScale AWS - ap-northeast-1 (Tokyo) PlanetScale AWS - eu-west-1 (Dublin) PlanetScale AWS - sa-east-1 (Sao Paulo) PlanetScale AWS - us-east-1 (Northern Virginia) PlanetScale AWS - eu-central-1 (Frankfurt) PlanetScale Database Operations PlanetScale AWS - ap-south-1 (Mumbai) PlanetScale AWS - us-west-2 (Oregon) PlanetScale AWS - ap-southeast-2 (Sydney)Need to monitor PlanetScale outages?
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 10/20/2025 08:08PM
PlanetScale is continuing to monitor the condition of AWS us-east-1. We have seen networking conditions and compute availability in us-east-1 continue to improve. Out of caution, database and branch creation continues to be disabled in AWS us-east-1.
MONITORING
14 days ago - at 10/20/2025 06:56PM
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and we are seeing some degraded network performance between components inside of us-east-1 and inbound connectivity into the region.
MONITORING
14 days ago - at 10/20/2025 05:39PM
PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and connectivity may be disrupted into the AWS region.
MONITORING
14 days ago - at 10/20/2025 05:06PM
PlanetScale is seeing degraded network connectivity across AWS us-east-1 components reaching both MySQL and PostgreSQL databases. We are currently monitoring the situation and will continue to update the status page.
MONITORING
14 days ago - at 10/20/2025 03:59PM
Database creation in AWS us-east-1 is currently disabled.
RESOLVED
15 days ago - at 10/20/2025 09:36AM
Dashboard and API are back fully operational
IDENTIFIED
15 days ago - at 10/20/2025 07:36AM
There is a AWS us-east-1 outage: https://health.aws.amazon.com/health/status. Existing databases are unaffected - new databases cannot be created.
INVESTIGATING
15 days ago - at 10/20/2025 07:27AM
SSO is affected
INVESTIGATING
15 days ago - at 10/20/2025 07:25AM
We are investigating elevated error rates with Dashboard and API
Latest PlanetScale outages
some databases stuck in reparenting - 19 days ago
SSO Authentication Errors - 27 days ago
We are investigating reports of connectivity issues to aws.connect.psdb.cloud - about 2 months ago
Partial unavailability of an isolated set of clusters in us-east-1 - about 2 months ago
Connectivity issues in AWS ap-south - 4 months ago
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