Outage in PlanGrid

APS - Design Automation

Resolved Minor
December 16, 2024 - Started 6 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/16/2024 06:05PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 6 days ago - at 12/16/2024 04:58PM

We are continuing to work on resolving this issue here customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING 6 days ago - at 12/16/2024 03:57PM

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING 6 days ago - at 12/16/2024 03:00PM

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

MONITORING 6 days ago - at 12/16/2024 01:57PM

We have implemented a solution to resolve the issue customers are unable to generate PDFs using Inventor Engine on Forge Design Automation and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 6 days ago - at 12/16/2024 12:39PM

We are continuing to work on resolving this issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IDENTIFIED 6 days ago - at 12/16/2024 11:40AM

We have identified the cause of the issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 6 days ago - at 12/16/2024 10:40AM

We are investigating an issue where customers are unable to generate PDFs using Inventor Engine on Forge Design Automation. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

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