manage.autodesk.com

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

We have identified the cause of the issue with Chat with an Agent when adding an attachment. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

We have identified the cause of the issue with Chat with an Agent when adding an attachment. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to investigate an issue with Chat with an Agent when adding an attachment. Our team is actively looking into this matter, and we will provide an update within the next 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing a change in case ownership to Omnichannel for live agents on web cases from the account portal. Our team is actively looking into this matter, and we will provide an update within the next 60 minutes or sooner if we have more information to share.