Outage in PlanGrid

PlanGrid | PlanGrid Admin Console | Autodesk Build

Resolved Minor
December 30, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing intermittent login issues along with being unable to view projects in PlanGrid, PlanGrid Admin Console and Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/30/2024 01:16PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 16 days ago - at 12/30/2024 12:44PM

We are continuing to investigate where customers are experiencing intermittent login issues along with being unable to view projects in PlanGrid, PlanGrid Admin Console and Autodesk Build in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 16 days ago - at 12/30/2024 11:43AM

We are investigating an issue where customers are experiencing intermittent login issues along with being unable to view projects in PlanGrid, PlanGrid Admin Console and Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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