Outage in PlanGrid

BIM 360 Reports (European Union and US region)

Resolved Minor
January 16, 2025 - Started 20 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where customers are receiving an error while generating reports in BIM 360 Reports in the European Union and US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 01/16/2025 05:15PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 20 days ago - at 01/16/2025 03:58PM

We are investigating an issue where customers are receiving an error while generating reports in BIM 360 Reports in the European Union and US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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