Outage in PlanGrid

BuildingConnected | TradeTapp

Resolved Minor
January 27, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports of customers experiencing latency while accessing the project tab and features in Building Connected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 01/27/2025 09:25PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 9 days ago - at 01/27/2025 08:28PM

We are investigating reports of customers experiencing latency while accessing the project tab, and features in Building Connected and when filtering for invites in TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 days ago - at 01/27/2025 07:32PM

We are investigating reports of customers experiencing latency while accessing the project tab, and features in Building Connected and when filtering for invites in TradeTapp in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 days ago - at 01/27/2025 06:36PM

We are continuing to investigate reports of customers experiencing latency while accessing the project tab and features in BuildingConnected in the US region. We have subsequently determined that this issue is also affecting filtering for invites in TradeTapp in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 9 days ago - at 01/27/2025 06:12PM

We are investigating reports of customers experiencing latency while accessing the project tab and features in Building Connected in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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