Outage in PlanGrid

Autodesk Online Store

Resolved Minor
April 21, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store due to a third party provider.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/21/2025 06:36PM

All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.

IDENTIFIED 7 days ago - at 04/21/2025 06:31PM

We have identified the source of the problem that is affecting where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 7 days ago - at 04/21/2025 06:04PM

We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store due to a third party provider.

Latest PlanGrid outages

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