Outage in PlanGrid
Autodesk Online Store
Resolved MinorIncident Report
We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store due to a third party provider.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 04/21/2025 06:36PM
All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.
IDENTIFIED
9 months ago - at 04/21/2025 06:31PM
We have identified the source of the problem that is affecting where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
INVESTIGATING
9 months ago - at 04/21/2025 06:04PM
We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store due to a third party provider.
Latest PlanGrid outages
Autodesk Build - 9 months ago
Multiple Autodesk Products (US region) - 9 months ago
Autodesk Account - 9 months ago
Autodesk Online Store - 9 months ago
Autodesk Build - 9 months ago
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