Outage in PlanGrid

Multiple Autodesk Products (US region)

Resolved Minor
April 23, 2025 - Started 5 days ago - Lasted about 11 hours
Official incident page

Need to monitor PlanGrid outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PlanGrid, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/24/2025 12:54AM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 4 days ago - at 04/24/2025 12:17AM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

INVESTIGATING 4 days ago - at 04/23/2025 11:10PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 10:10PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 08:23PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 07:12PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 06:07PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 05:08PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 04:17PM

We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 03:36PM

We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING 5 days ago - at 04/23/2025 02:41PM

We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Latest PlanGrid outages

Autodesk Build - 5 days ago
Autodesk Account - 6 days ago
Autodesk Online Store - 7 days ago
Autodesk Online Store - 7 days ago
Autodesk Build - 8 days ago

Be the first to know when PlanGrid and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3966 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook