Outage in PlanGrid

Autodesk Build

Resolved Minor
April 20, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue where customers are experiencing a bug in the permissions mechanism that impacts the retrieval and display of data when using ACC Scheduling in Autodesk Build. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/20/2025 01:38PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

INVESTIGATING 6 months ago - at 04/20/2025 12:41PM

We are investigating an issue where customers are experiencing a bug in the permissions mechanism that impacts the retrieval and display of data when using ACC Scheduling in Autodesk Build. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

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