Outage in Planview
Adaptive Work issue in AdaptiveWork - EU Sandbox
Resolved Major
February 23, 2026 - Started about 2 months ago
- Lasted 13 days
Incident Report
We are currently experiencing issues within our AdaptiveWork - EU Sandbox service. Some users may experience issues connecting to their Adaptive Work environment or longer response times for common actions.
We will continue to update this status page as the issue is resolved.
If you have further issues and concerns, please reach out to our Customer Care Team at:
https://success.planview.com/Planview_Communities_and_Programs/Special_Programs/Customer_Care
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/02/2026 04:58PM
Our AdaptiveWork-EU Sandbox environment is currently still down following last week’s outage. We are making progress to restore the availability of this service. We are forecasting that the environment will be available on Sunday, March 8, 2026. We will post a status update as soon as the environment is ready.
We apologize for any continued inconvenience this system outage may cause, and we appreciate your patience and understanding as we work to resolve this.
about 2 months ago - at 02/28/2026 05:48PM
Maintenance on the Sandbox environment is still ongoing.
At this time we do not have an ETA on when it will be made available.
We appreciate your continued patience and will continue you provide daily updates.
about 2 months ago - at 02/27/2026 07:58PM
Maintenance on the Sandbox environment is still ongoing.
At this time we do not have an ETA on when it will be made available.
We appreciate your continued patience and will continue you provide daily updates.
about 2 months ago - at 02/26/2026 05:18PM
Maintenance on the Sandbox environment is still ongoing.
At this time we do not have an ETA on when it will be made available.
We appreciate your continued patience and will continue you provide daily updates.
about 2 months ago - at 02/25/2026 05:58PM
Our AdaptiveWork-EU Sandbox environment is currently down while we perform maintenance following a system outage. This means that you will be unable to access the sandbox environment and utilize the AdaptiveWork sandbox service until we are in a position to bring the related systems back online. This is not affecting the AdaptiveWork production environment and is only affecting the sandbox service, so you are otherwise able to continue using AdaptiveWork as you normally do. We are working to complete our updates to the sandbox environment as quickly as we can, but at this time we do not have an ETA on when it will be made available. As with any system updates, our change management process requires that we perform any updates carefully and that we only release systems after sufficient testing. This process takes time to complete. We apologize for any inconvenience this system outage may cause. We will continue to provide updates as our work in this environment progresses.
about 2 months ago - at 02/25/2026 01:29PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/25/2026 06:45AM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/24/2026 09:50PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/24/2026 05:17PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/24/2026 01:22PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/24/2026 09:17AM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/24/2026 02:42AM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/23/2026 10:24PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/23/2026 08:59PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/23/2026 07:46PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
Sorry for the inconvenience
about 2 months ago - at 02/23/2026 05:56PM
The investigation is still ongoing. We will share another update within the next hour as more information becomes available.
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