PBX Calling Services

This incident has been resolved and we will be continuing to monitor the network closely to ensure service stability.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

Calling services have been restored, and softphone applications are being reinstated with priority.

We are seeing services returning to normal, including dashboard access and calls. We are incrementally restoring other services such as chat and soft phone applications, and we expect all services to resume normal operation shortly. Some services such as CRM integrations and voicemail notifications, will be restored later this evening.

Our team have identified the issue and working to mitigate the issue, and are seeing signs of recovery. Will provide another update within 30 minutes.

Recovery efforts are still ongoing

Engineers have identified the issue and working to mitigate the issue, we will provide another update within 20 minutes.

We continue to investigate the pbx calling facility issue with priority.

We are aware of continued issues linked with the worldwide 'Amazon Web Services' Outage affecting many websites, banks and telecom providers as reported on all major news channels. These issues are affecting some customers calling facility on their phone systems. We are working with the network provider to get services restored, this is being treated with the highest urgency