Outage in Platform9
DNS Resolution Issues
Resolved MajorIncident Report
We're currently investigating reports of issues related to DNS resolution, especially with regard to the Platform9 management plane endpoint. Hosts may intermittently or temporarily show as disconnected. Cluster workloads should remain unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/27/2023 09:04PM
The incident may be considered resolved. No further interruptions have been observed nor reported.
MONITORING
over 2 years ago - at 07/27/2023 08:24PM
Our Operations team has taken steps to resolve the issue. No further interruptions are anticipated at this time. Our team will continue to monitor the affected environments.
IDENTIFIED
over 2 years ago - at 07/27/2023 08:22PM
We've identified the issue with the automated DNS component which was causing issues properly synchronizing CNAME records for our Platform9 management plane instances. Our Operations team is taking steps to restore.
INVESTIGATING
over 2 years ago - at 07/27/2023 07:57PM
We're currently investigating reports of issues related to DNS resolution, especially with regard to the Platform9 management plane endpoint. Hosts may intermittently or temporarily show as disconnected. Cluster workloads should remain unaffected.
Latest Platform9 outages
PCD Kuberenetes Outage - about 1 month ago
Intermittent Management Plane Instability - over 1 year ago
[Intermittent] Degraded Access to Management Planes - about 2 years ago
Majority of Free Tier users are unable to access their system - over 3 years ago
Some management planes are intermittently unreachable - over 3 years ago
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