Outage in PlayFab

Increased latency in user api's

Resolved Minor
May 23, 2025 - Started 7 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have observed increased API latency and error rates starting at approximately 11 am pacific today for the following APIs: UpdateUserData, GetUserData, GetPlayerCombinedInfo and are investigating.
Components affected
PlayFab Data
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/23/2025 11:09PM

This incident has been resolved.

MONITORING 7 days ago - at 05/23/2025 10:41PM

Api latency has returned to normal, we'll continue monitor while investigations continue.

INVESTIGATING 7 days ago - at 05/23/2025 10:17PM

We have observed increased API latency and error rates starting at approximately 11 am pacific today for the following APIs: UpdateUserData, GetUserData, GetPlayerCombinedInfo and are investigating.

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