Outage in PlayFab

PlayFab Matchmaking APIs is experiencing degraded experience

Resolved Major
August 31, 2025 - Started 25 days ago - Lasted about 9 hours
Official incident page

Need to monitor PlayFab outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PlayFab, and never miss an outage again.
Start Free Trial

Outage Details

PlayFab Matchmaking APIs are experiencing degraded performance. Approximately 50% of calls to the Matchmaking APIs are returning 500 internal server error. The team is currently investigating the issue.
Components affected
PlayFab Matchmaking
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 09/01/2025 03:28AM

This incident has been resolved.

MONITORING 25 days ago - at 09/01/2025 02:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 09/01/2025 01:18AM

The matchmaking feature is experiencing a major degradation. Titles utilizing real-time notifications experienced very low success rates depending upon their scenarios.

A mitigation is in place and we are monitoring recovery.

INVESTIGATING 25 days ago - at 08/31/2025 07:57PM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 08/31/2025 07:56PM

PlayFab Matchmaking APIs are experiencing degraded performance. Approximately 50% of calls to the Matchmaking APIs are returning 500 internal server error. The team is currently investigating the issue.

Latest PlayFab outages

Increased API Error Response Rate - 9 days ago
Increased API Error Response Rate - 14 days ago
Experimentation Scorecard Generation Delay - 16 days ago
PlayFab Matchmaking APIs experiencing degraded performance - 25 days ago
Increased error rate for Authentication/ValidateToken - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook