Outage in PlayFab

PlayFab Matchmaking APIs experiencing degraded performance

Resolved Major
August 31, 2025 - Started 4 days ago - Lasted about 15 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
PlayFab Matchmaking
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/01/2025 06:09PM

This incident has been resolved. Impact was observed from 20:40 PDT to 21:30 PDT. Note that this was after the previous related incident.

MONITORING 4 days ago - at 09/01/2025 06:26AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 09/01/2025 04:57AM

The matchmaking feature is experiencing a major degradation. Titles utilizing real-time notifications experienced very low success rates depending upon their scenarios.

INVESTIGATING 4 days ago - at 09/01/2025 04:56AM

We are currently investigating this issue.

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