Outage in PlayFab

Increased API Error Response Rate

Resolved Minor
September 12, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing a higher than normal level of API errors and are investigating the issue.
Components affected
PlayFab Photon

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/12/2025 10:19AM

The higher level of API errors has been resolved.

MONITORING about 2 months ago - at 09/12/2025 10:10AM

We have deployed the fix for the identified issue, and are currently validating API error levels.

IDENTIFIED about 2 months ago - at 09/12/2025 10:05AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 09/12/2025 10:04AM

We have identified the cause for this issue, and are in the process of updating to resolve it.

INVESTIGATING about 2 months ago - at 09/12/2025 09:39AM

We're currently experiencing a higher than normal level of API errors and are investigating the issue.

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