Outage in PlayFab

Delay in Ban Updates

Resolved Minor

January 28, 2026 - Started 16 days ago - Lasted 27 minutes
Official incident page

Incident Report

We are currently investigating an issue with Ban updates causing a delay in our processing and updates to Bans that have changed in the last few day across some titles. This is currently impacting and causing inconsistencies: - Across the following APIs: Admin/UpdateBans, Admin/RevokeBans, Admin/RevokeBansForAllUsers, Server/UpdateBans, Server/RevokeBans, Server/RevokeBansForAllUsers - Modifying through the player bans management page in the developer portal

Components affected

PlayFab Authentication

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Latest Updates ( sorted recent to last )

INVESTIGATING 16 days ago - at 01/28/2026 10:30PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/28/2026 10:29PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 01/28/2026 10:26PM

We are currently investigating an issue with Ban updates causing a delay in our processing and updates to Bans that have changed in the last few day across some titles.

This is currently impacting and causing inconsistencies:
- Across the following APIs: Admin/UpdateBans, Admin/RevokeBans, Admin/RevokeBansForAllUsers, Server/UpdateBans, Server/RevokeBans, Server/RevokeBansForAllUsers
- Modifying through the player bans management page in the developer portal

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