Outage in Plecto

Some integrations not importing new items

Resolved Major

February 02, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are facing an issue where multiple integrations are not able to import new registrations. We are investigating how to best mitigate this issue. Sorry for the inconvenience. Some of the affected integrations are: * Close.com * Fenerum * OnlinePOS

Components affected

Plecto Integration data import

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/02/2024 11:54AM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 02/02/2024 10:20AM

We have deployed the fix and keep monitoring.

IDENTIFIED about 2 years ago - at 02/02/2024 10:07AM

We have a fix ready and are preparing the roll out

IDENTIFIED about 2 years ago - at 02/02/2024 09:17AM

We have identifed a possible solution and are working on implementing it.

IDENTIFIED about 2 years ago - at 02/02/2024 08:37AM

We are facing an issue where multiple integrations are not able to import new registrations. We are investigating how to best mitigate this issue.

Sorry for the inconvenience.

Some of the affected integrations are:
* Close.com
* Fenerum
* OnlinePOS

Latest Plecto outages

Delay in data processing - 3 months ago

Increased amount of 502 errors - 3 months ago

Delays in data processing - 3 months ago

Delays across the platform - 3 months ago

Increased amount of 502 errors - 3 months ago

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