Outage in Plentific

Public API TLS certificate issue

Resolved Major

April 27, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

Components affected

Plentific Work order management Plentific Notifications Plentific Reporting Plentific Payments Plentific APIs Plentific Webhooks

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 04/27/2023 05:54PM

We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused.

If you're seeing any continued issues, don't hesitate to get in touch with our team.

MONITORING over 2 years ago - at 04/27/2023 05:20PM

We’ve deployed a fix for the incident.

We’re monitoring to ensure users' experience on the platform returns to normal.

We'll provide an update as soon as we can.

IDENTIFIED over 2 years ago - at 04/27/2023 04:43PM

The issue has been identified and a fix is being implemented.

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