Outage in Plentific

Investigating service disruption

Resolved Major
November 06, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.
Components affected
Plentific Work order management Plentific Properties Plentific Notifications Plentific Reporting Plentific Payments Plentific Webhooks Plentific Sandbox environment

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/06/2024 10:45AM

We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused.

If you're seeing any continued issues, don't hesitate to get in touch with our team.

MONITORING 12 months ago - at 11/06/2024 09:39AM

We’ve deployed a fix for the incident.

We’re monitoring to ensure users' experience on the platform returns to normal.

We'll provide an update as soon as we can.

INVESTIGATING 12 months ago - at 11/06/2024 09:13AM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 11/06/2024 07:35AM

We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific.

Our Engineering team is working to identify the root cause and implement a solution.

We'll provide an update for you as soon as we can.

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