Outage in Plex

Notification service outage

Resolved Major
October 26, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating issues impacting the notification services for all users. This can affect the ability to load notification preferences, and prevent notifications from Discover and Plex Media Server from reaching Plex client applications and devices.
Components affected
Plex plex.tv - Authentication and API server
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/26/2023 06:38PM

We think the impact from the issue is over.

MONITORING about 2 years ago - at 10/26/2023 06:06PM

We've rolled back the change that caused the outage and we're monitoring as the service returns to a healthy state.

IDENTIFIED about 2 years ago - at 10/26/2023 05:43PM

We're investigating issues impacting the notification services for all users. This can affect the ability to load notification preferences, and prevent notifications from Discover and Plex Media Server from reaching Plex client applications and devices.

Latest Plex outages

Third-party app authentication issue - about 1 month ago
Music metadata search performance impact - 4 months ago
watch.plex.tv failing to load content - 5 months ago
Service degradation identified for some of our US services - 5 months ago
Stalled Music metadata data - 5 months ago

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