Outage in Plex
DNS Issues with plex.tv API
Resolved Major
September 14, 2026 - Started 10 days ago
- Lasted 37 minutes
Incident Report
Summary AI Generated
Plex experienced a 37-minute DNS outage affecting its plex.tv API, disrupting account authentication (sign-in and PIN verification), account creation, and access to the Downloads page. The root cause was identified and a fix was deployed, restoring DNS within the incident window. Some users may have continued to experience intermittent issues during global DNS propagation following the resolution.
We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 09/14/2026 02:51PM
DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation.
IDENTIFIED
10 days ago - at 09/14/2026 02:35PM
We have identified the issue and are deploying a fix.
INVESTIGATING
10 days ago - at 09/14/2026 02:31PM
We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
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