Outage in Plivo

Intermittent failure in sending Signup and Payment related emails

Resolved Minor
February 21, 2022 - Started almost 4 years ago - Lasted about 1 month
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing issues sending emails related to signing up and forgot passwords, also payments related emails would not be getting delivered. Our engineers are actively working to resolve the issue at the earliest. Please contact Plivo Support for any questions or concerns. Support portal: https://support.plivo.com/support/home
Components affected
Plivo Payments and Billing

Need to monitor Plivo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 02/21/2022 07:24PM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING almost 4 years ago - at 02/21/2022 07:20PM

Dear Valued Customer,

We are currently experiencing issues sending emails related to signing up and forgot passwords, also payments related emails would not be getting delivered. Our engineers are actively working to resolve the issue at the earliest.

Please contact Plivo Support for any questions or concerns.
Support portal: https://support.plivo.com/support/home

Latest Plivo outages

Outbound call failures in India Bangalore Region - 28 days ago
Intermittent SMS failures in India Region - about 1 month ago
Intermittent Message failures - 5 months ago
Intermittent Call failures in the Mumbai region - 7 months ago
Intermittent SMS failure towards India - 7 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook