Outage in Plivo

Degraded service on Plivo Console - Zentrunk & Phone Number Page

Resolved Minor

January 20, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer, We had identified elevated errors while trying to access the Zentrunk & Phone Number page in console. We are actively working with our team to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home

Components affected

Plivo Console

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/20/2023 10:37AM

This incident has been resolved.

MONITORING about 3 years ago - at 01/20/2023 10:29AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

IDENTIFIED about 3 years ago - at 01/20/2023 10:18AM

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

INVESTIGATING about 3 years ago - at 01/20/2023 07:51AM

Dear Customer,

We had identified elevated errors while trying to access the Zentrunk & Phone Number page in console.

We are actively working with our team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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