Outage in Plivo

Errors while registering 10DLC brands and campaigns on Plivo Console and with SDKs

Resolved Minor

January 26, 2023 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customer, We are observing errors while connecting with vendor for 10DLC operations which affects brand and campaign registrations on Plivo Console & server SDKs. All other services are operating normally. We are actively working with our team to get this issue resolved as earliest possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home

Components affected

Plivo Console Plivo SMS API

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/26/2023 05:37PM

This incident has been resolved.

INVESTIGATING about 3 years ago - at 01/26/2023 04:55PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 01/26/2023 04:51PM

Dear Valued Customer,

We are observing errors while connecting with vendor for 10DLC operations which affects brand and campaign registrations on Plivo Console & server SDKs. All other services are operating normally.

We are actively working with our team to get this issue resolved as earliest possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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