Outage in Plivo

Failures in processing INR payments on Plivo platform

Resolved Minor

January 05, 2024 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing elevated failures in processing INR payments for prepaid accounts on our platform. Our engineers are actively working to resolve the issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

Components affected

Plivo Payments and Billing

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 01/05/2024 01:37PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 01/05/2024 09:50AM

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

INVESTIGATING over 2 years ago - at 01/05/2024 09:22AM

Dear Valued Customer,

We are currently experiencing elevated failures in processing INR payments for prepaid accounts on our platform. Our engineers are actively working to resolve the issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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