Outage in Plivo

Delivery Delay on Outbound SMS towards South Africa phone numbers

Resolved Minor
May 12, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Valued Customer, One of our carrier partners is currently observing outbound SMS delivery delays for a small segment of phone numbers in South Africa. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #62037
Components affected
Plivo SMS, Africa

Need to monitor Plivo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/13/2024 07:44AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 05/13/2024 03:49AM

Dear Valued Customer,

One of our carrier partners is currently observing outbound SMS delivery delays for a small segment of phone numbers in South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#62037

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook