Outage in Plivo

10DLC Campaign Registration Failure in US

Resolved Minor
June 21, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems. We are actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #66562
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/23/2024 04:48AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 06/21/2024 05:17PM

Dear Valued Customer,

Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#66562

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