Outage in Plivo

Intermittent failures in processing number linking/unlinking requests for 10DLC Campaigns

Resolved Minor
September 19, 2024 - Started 2 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Valued Customer, Our campaign registry partner is experiencing intermittent failures in linking/unlinking numbers to campaigns. Users might encounter issues when linking/unlinking numbers to their 10DLC campaign. Existing campaigns will not face any problems. We are working with our carrier partner to resolve this issue as soon as possible. Please get in touch with Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #72615
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/19/2024 01:44PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 09/19/2024 07:27AM

Dear Valued Customer,

Our campaign registry partner is experiencing intermittent failures in linking/unlinking numbers to campaigns. Users might encounter issues when linking/unlinking numbers to their 10DLC campaign. Existing campaigns will not face any problems.

We are working with our carrier partner to resolve this issue as soon as possible.

Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#72615

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