Outage in Plivo

Delivery delay on inbound/outbound SMS towards US and Canada phone numbers

Resolved Minor
September 11, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently facing delays with inbound/outbound SMS to US and Canada phone numbers. Users may experience intermittent connectivity issues when sending or receiving SMS messages to and from US and Canada phone numbers. We are working with our carrier partner to resolve this issue as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #71980
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/11/2024 06:25AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 09/11/2024 02:56AM

Dear Valued Customer,

One of our carrier partners is currently facing delays with inbound/outbound SMS to US and Canada phone numbers. Users may experience intermittent connectivity issues when sending or receiving SMS messages to and from US and Canada phone numbers.

We are working with our carrier partner to resolve this issue as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#71980

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